Credit Card Payments for Courier Services

Goods and Services payable by Credit Card

Authorised Crossflight business account holders are able to create shipments and enter credit card payment details. All credit card payments are subject to a surcharge of 1.9% of the value of the payment. Payment will typically be taken once a shipment has been despatched.

Refund Policy

Refunds agreed (e.g for a service error) within 60 days will be processed by Crossflight and refunds made against the credit card transaction in question.

Please note that the Consumer Credit Act and related consumer protection acts do not apply to purchases made by businesses.

Shipping Policy

Subject to Crossflight's shipping terms and conditions, all shipments will be sent as a single consignment which may consist of several packages. Delivery times vary by destination and specific delivery times can be obtained from our customer services department.

Transaction Currencies

All transactions, payments and refunds will be in GBP.

Payment Types Accepted

Crossflight currently accepts two types of credit card to make payments. They are Mastercard and Visa.

Mastercard payments supported by Worldpay    Visa Credit and Debit payments supported by Worldpay    All payment processing is Powered by Worldpay.  Worldpay Payments Processing

Company Details

Crossflight is registered in England & Wales. The company number is 02111027 and the VAT number is GB 462 7706 33.

The registered and head office address is Crossflight Limited, Crossflight House, Unit B1 Skyway 14, Colnbrook, Berkshire SL3 0BQ

Customer Service Contacts

Crossflight's Customer Services department can be contacted via email: cs@crossflight.com or telephone: +44 (0) 1753 776060