Surcharges
UPDATE - Covid-19 Airmail Surcharges
Crossflight's primary mail supplier, Royal Mail, have announced the following airmail surcharges as a result of reduced freighter availability. We will be passing these surcharges on at cost. The charges will be shown as separate entries on client invoices.
USA Airmail
A surcharge of £3.36 per kilo for all format airmail items destined to the USA, effective from the 24th March 2020.
Australia & New Zealand Airmail
Surcharges as follows will be applied to mail destined to Australia and New Zealand from 6th April 2020:
| Airmail Letters | £5.33 per kilo |
| Airmail Large Letters | £1.60 per kilo |
| Airmail Parcels | £2.99 per kilo |
| Priority Print Direct (formerly Priority M-Bag) |
£5.33 per kilo |
Emergency Situation Surcharge
We are utilising our network of carriers but these cancellations are resulting in a general reduction in capacity and the costs of these operating carriers has increased. As a direct result of this, Crossflight is following the industry in applying an Emergency Situation Surcharge for all consignments sent through our Express Courier services.
This Emergency Situation Surcharge will allow us to cover part of the operating cost increases and the necessary adjustments during this period and applies to international express shipments from 1st April 2020 and will be in addition to any other charges specified in our surcharges document below:
| Chargeable Weight | Charge Amount |
| Up to 2.5 kg | No Charge |
| up to 30 kg | £2.25 |
| up to 70 kg | £13.50 |
| up to 300 kg | £45.00 |
| over 300 kg | £180.00 |
These are unprecedented and exceptional circumstances and whilst Crossflight and the world watches the situation develop, we will monitor the situation and adapt accordingly.
Fuel Surcharge
In line with other operators in our industry, and as a direct result of the volatile price of aviation fuel, we were forced to introduce a new fuel surcharge with effect 1st May 2003.
The surcharge is based on the monthly average spot prices for Kerosene-Type Jet Fuel for the U.S Gulf Coast area, as published by the US Department of Energy.
There is a 1 month delay in the application of the index. For example, in any year the monthly average price for fuel in June is used to determine the applicable surcharge in August. This is due to the release dates of the data.
Crossflight reserves the right to change the fuel surcharge index and table with or without notice. Both the amount and duration of the surcharge will be determined at Crossflight's sole discretion.
The fuel surcharge is not applied to Crossflight Mailing Service accounts.
Other Surcharges
Under given conditions, Crossflight levies a surcharge for exceptional activities, including but not limited to out of area deliveries, dangerous goods, shipments containing batteries of any type and shipments which exceed standard weights and/or sizes. Crossflight regularly evaluates all such charges to ensure they remain fair for all our customers.
Please regularly check our website for any updates or changes.
